Complaints

If something has gone wrong, tell us.

Email info@dcsecurity.co.uk with what happened, the building's address and what you would like us to do about it.

We will confirm we have your complaint within five working days and aim to answer fully within 20 working days. If it will take longer, we will say why.

If you are still unhappy after that, you can ask for independent advice, for example from Citizens Advice.